Privacy Policy

1. Information We Collect

We may collect personal information from you when you:

​

• Contact us via our website, email, or phone

• Book an appointment or sign a service agreement

• Subscribe to our newsletter or marketing communications

• Provide feedback or testimonials

​

This may include:

​

• Personal details (name, phone number, email, address)

• Health-related information relevant to Exercise Physiology, Psychology, or NDIS support services

• NDIS participant details, if applicable, in compliance with NDIS privacy guidelines

• Website usage data (cookies, IP address, browser type, page interactions)

2. How We Use Your Information

We use your information to:

​

• Provide and manage our Exercise Physiology, Psychology, and Support Services

• Process bookings, referrals, and NDIS funding

• Communicate with you regarding appointments, programs, and updates

• Improve our services based on feedback and analytics

• Comply with legal and regulatory obligations

​

We do not sell, rent, or trade your personal data to third parties.

​

3. How We Protect Your Information

We take data security seriously and implement safeguards to protect your information, including:

​

• Secure data storage systems

• Encryption of sensitive information

• Restricted access to personal data, ensuring only authorised staff can view necessary details

• Compliance with NDIS privacy regulations and Australian privacy laws

​

Despite our best efforts, no data transmission over the internet is 100% secure. If you have concerns, please contact us for more information.

​

4. Sharing Your Information

We may share your information only when necessary, including:

​

• With healthcare professionals or NDIS providers, if required for your service plan and with your consent

• With regulatory bodies, if legally required

• With IT and service providers who help us manage bookings, payments, and records securely

• All third-party providers must meet strict confidentiality and data security standards.

​

5. Cookies & Website Analytics

We use cookies to improve your experience on our website. Cookies help us:

​

• Track website traffic and interactions

• Improve site functionality and user experience

• Monitor search engine performance

​

You can disable cookies in your browser settings, but this may affect how our website functions.

​

6. Your Rights & Choices

You have the right to:

​

• Request access to the personal information we hold about you

• Ask for corrections to inaccurate or incomplete data

• Withdraw consent for marketing communications at any time

• Request the deletion of personal information, subject to legal requirements

To exercise these rights, please contact us at info@greenmovement.com.au.

​

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites, so we encourage you to review their policies before providing personal information.

​

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the last updated date displayed.

​

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to access or update your personal information, please contact us:

​

Email: info@greenmovement.com.au